Faq

Faq

OUR FAQ

Friquently Ask Questions

Dewlif (Ganapati associates) offers a wide range of kitchen chimneys to suit various kitchen designs and cooking needs. Our selection includes wall-mounted chimneys, which are ideal for kitchens with a traditional layout where the chimney is installed against a wall. We also provide island chimneys, perfect for modern kitchens with a cooking island in the center. Additionally, our built-in chimneys seamlessly integrate into your kitchen cabinets, offering a sleek and space-saving solution. Each type of chimney comes with advanced features such as high suction capacity, touch-free cleaning, and durable winding motors to ensure efficient performance and long-lasting use.
Dewlif’s (Ganapati associates) zero water wastage technology is designed to conserve water while providing pure drinking water. Traditional water purifiers waste a significant amount of water during the purification process. However, our advanced technology recirculates the rejected water back to the overhead tank using a built-in pump. This means that no water is wasted, making our purifiers highly efficient and environmentally friendly. By implementing this technology, Dewlif (Ganapati associates) not only helps in reducing water wastage but also contributes to significant cost savings on water bills for households.
Dewlif (Ganapati associates) is committed to providing high-quality products and excellent customer service. All our products come with a standard warranty of 10 years, ensuring that you can rely on them for a long period without any issues. This warranty covers manufacturing defects and ensures that any malfunctioning parts will be repaired or replaced at no extra cost to you. Our extensive warranty period reflects our confidence in the durability and reliability of our kitchen chimneys and water purifiers. For detailed warranty terms and conditions, please refer to the warranty card provided with your purchase or visit our website.
The frequency of filter replacement in your Dewlif (Ganapati associates) water purifier depends on the quality of the input water and the amount of water you consume. Generally, we recommend replacing the filters every 6 to 12 months to ensure optimal performance and maintain the purity of your drinking water. Regular maintenance and timely replacement of filters are crucial to prevent the buildup of contaminants and to ensure that your water purifier operates efficiently. For specific guidance on filter replacement, please refer to the user manual of your Dewlif (Ganapati associates) water purifier or contact our customer support team.
Yes, Dewlif (Ganapati associates) offers professional installation services for all our kitchen chimneys and water purifiers. Our skilled technicians ensure that your product is installed correctly and functions optimally. During the installation process, our team will also provide a demonstration of the product features and maintenance tips to help you get the most out of your purchase. We understand that proper installation is key to the efficient operation of our products, and we are committed to providing a hassle-free experience for our customers. To schedule an installation, please contact our customer support team or visit our website.
Maintaining your Dewlif (Ganapati associates) kitchen chimney is essential to ensure its efficient performance and longevity. Regular cleaning of the filters is necessary to prevent the buildup of grease and debris, which can affect the suction capacity. Depending on the usage, clean the filters every 2 to 3 weeks. In addition to cleaning, periodic servicing by a professional is recommended to check for any wear and tear and to keep the motor and other components in good condition. Avoid using abrasive cleaners or harsh chemicals that can damage the chimney’s surface. Follow the manufacturer’s instructions provided in the user manual for detailed maintenance guidelines.
Yes, you can conveniently purchase Dewlif (Ganapati associates)products online through our official website. Our e-commerce platform offers a secure and user-friendly shopping experience, allowing you to browse our wide range of kitchen chimneys, water purifiers, and cooktops from the comfort of your home. Each product listing provides detailed descriptions, specifications, and customer reviews to help you make an informed decision. We also offer various payment options and provide nationwide shipping to ensure that our products reach you safely and promptly. For any assistance during your online shopping experience, our customer support team is always available to help.
If you experience any issues with your Dewlif (Ganapati associates) product, we are here to help. Please contact our customer support team at info@dewlif.com or call 9231641337 / 8961222763. Provide details about the issue, your product model, and your purchase information. Our support team will guide you through troubleshooting steps or arrange for a service visit if necessary. We strive to resolve any problems quickly and efficiently to ensure your satisfaction. For additional support, you can also visit our service centers, which are located in various cities across India. Our commitment to excellent customer service ensures that you receive timely and effective solutions for any product-related concerns.
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