Delivery Policy
At Dewlif (Ganapati associates), we are committed to delivering your products promptly and ensuring a hassle-free experience from purchase to setup. Here’s a detailed overview of our delivery process:1. Delivery Timeframe
Once you’ve placed your order, we aim to deliver your products within 7 working days. Depending on product availability and your location, delivery times may vary, and in some cases, it could take longer. We will keep you informed throughout the process to ensure transparency and peace of mind.2. Charges
We believe in providing value to our customers, which is why we offer free delivery on all orders across India. No matter your location, there are no additional delivery charges. 3. Scheduling
During the checkout process, you can choose a specific date and time for your delivery. We’ll work to accommodate your preferred schedule. If no preference is provided, your delivery will be scheduled within the standard 7 working days. Our goal is to ensure that your product arrives at a time that’s convenient for you. 4. Installation
Our service doesn’t end with just delivery. We provide complimentary installation of your purchased products at the time of delivery. Our skilled technicians will ensure that your kitchen chimney, water purifier, or cooktop is installed correctly and ready for use, with no additional charges for installation. 5. Order Tracking
After your order is dispatched, you will receive a tracking number via email or SMS. This allows you to monitor the progress of your delivery in real-time through our website or the courier partner’s portal. 6. Receipt of Goods
Upon delivery, please inspect the package for any visible damage before signing the delivery receipt. If you notice any damage, please refuse the delivery and contact our customer service team immediately. We recommend keeping the original packaging for at least 7 days in case you need to return or exchange the product. 7. Customer Support
For any questions or assistance regarding your delivery, our customer support team is available to help. You can reach us via email at info@dewlif.com or by phone at +91-9231641337.This delivery policy is designed to provide clarity and assurance, ensuring that your Dewlif (Ganapati associates) products reach you safely and are ready for immediate use.